Diann Kitamura was superintendent of Santa Rosa City Schools in 2017 when the Tubbs fire became the most destructive fire in state history, burning through nearly 37,000 acres and destroying two school structures, plus the homes of about 800 students and 100 staff.
That record was broken the following year, when the Camp fire tore through Butte County, including the town of Paradise, where eight of nine school structures were damaged or destroyed; more than 50,000 people were displaced, and 85 people were killed. Meagan Meloy heads the homeless and foster youth services department at the Butte County Office of Education, which stepped in to support the thousands of students who were suddenly homeless from one day to the next.
Now, more than seven years for Kitamura and six years for Meloy after leading their Northern California school districts through the fire recovery efforts, they discuss lessons they learned and offer tips to the districts dealing with the aftermath of the Palisades and Eaton fires in Los Angeles County on how they could ease the suffering of their communities.
At the time of the Tubbs fire, there had been no recent fires impacting schools on that scale, and Kitamura had no model to guide her and her team. She now extends support to other districts going through their own recovery process.
Both Kitamura and Meloy say they believe their experiences can help school leaders across Los Angeles County as they deal with the widespread devastation of the Palisades and Eaton fires.
Kitamura said it’s important to understand that the impact of fires goes beyond the people whose homes burned down: “Even if their school didn’t burn, their home might have burned; even if their home might not have burned, their school had burned.”
She added that despite the complex tasks involved, leaders should stay focused on what most matters. “It was really my own common sense and my deep, deep, deep care and love for my students, my staff and my families that guided the decisions every step of the way of how I was going to operate,” Kitamura said.
To ensure the physical and emotional well-being of their school communities, Kitamura said, leaders must think of a wide range of tasks, including making sure the business department is creating budget codes specific to disaster-related expenses, determining what instructional materials were destroyed and need replacing, identifying what resources the Federal Emergency Management Agency can offer, beefing up air quality monitoring across the areas that burned, figuring out if the insurance policies are adequate, and more.
“It’s going to be a long process, and it’ll come in waves,” said Meloy of fire recovery efforts in Butte County.
‘Create some kind of normality for students as soon as possible’
Meloy said the immediate need after a fire is to ensure the safety of all students and staff, and she highlighted the importance of finding a place and time for the greater school community to gather, given the impact of such a crisis.
“It maybe can’t happen immediately, but as soon as possible, when it’s safe and feasible, provide opportunities for the school community to just come together, support one another socially, emotionally,” she said. “Create some kind of normality for students as soon as possible.”
Use systems that are already in place to help as many families as possible. For instance, students whose families lose their homes to fires are likely to qualify for resources available to students experiencing homelessness. That’s because homelessness among children and youth is defined broadly under the McKinney-Vento Homeless Assistance Act, which mandates that every school district, county office of education and charter school hire a local liaison to ensure that homeless youth are identified and education services are coordinated to increase these students’ chances of succeeding academically.
This federal law defines homeless students, in part, as “children and youths who are sharing the housing of other persons due to loss of housing, economic hardship, or a similar reason; are living in motels, hotels, trailer parks, or camping grounds due to the lack of alternative adequate accommodations; are living in emergency or transitional shelters; or are abandoned in hospitals.”
Districts typically already have systems in place for this student group to ensure students have stability across three basic needs: shelter, food, and gas — the same needs that Kitamura noted are most urgent for students displaced by fires.
But Meloy, who has worked with the county education office for 21 years, offers a warning about the language used when communicating with families about their children’s education rights while they search for stable, permanent housing.
“A lot of the families that lost their homes in the Camp fire had never experienced homelessness before and weren’t comfortable with self-identifying. (Consider) using terms like ‘displaced,’ ‘temporary,’ ‘not stable’ rather than that label of homeless or homelessness that can be kind of off-putting to people. They may not want to even think of themselves as fitting under that category,” Meloy said.
While students displaced by fires may be eligible for student homelessness resources, schools and districts are often limited in the amount of funding available for this student group and in how funding can be used.
For example, homeless liaisons cannot typically purchase gas gift cards to hand out to families who need help transporting their children to school.
To meet some of the needs that education funding typically cannot be applied to, Meloy and her team relied on funding from a local foundation, North Valley Community Foundation, which received donations from a wide range of sources.
“Without that, I don’t know how we would have met the need for transportation,” she said.
Schools in Los Angeles County can also tap into the network of partners that liaisons and other school staff often work with. Both Meloy and Kitamura noted that their schools faced difficulties managing an influx of physical donations after fires.
Meloy said while some donations such as school supplies were helpful for her team of liaisons, they were not “really best equipped to” sort through donations like food and clothing.
It’s best for liaisons to work with “partner agencies who already have storage and systems for disbursing other items” so that they and other school staff can “stay focused on the school stuff,” she said.
It can also be helpful to communicate to the public that cash donations are most helpful in recovery efforts.
“I know that sounds maybe not appropriate … but in Santa Rosa City Schools, I had to haul out nine truck and trailer loads of stuff, and people who are displaced, they have no place to hold stuff,” said Kitamura, who is now the deputy superintendent of equitable education services with the Sonoma County Office of Education. “What they need is food, shelter and gasoline in most cases right now.”
Meloy also underscored what she called “secondary homelessness.”
For example, a family with sufficient home insurance might be able to purchase another home that had previously been a rental, which might then cause a group of renters to go on the search for housing.
“It’s families who maybe were not directly impacted in the sense that they lost their home in the fire, but it ripples out into the housing market and pushes people out,” Meloy said.
Addressing both physical and emotional needs
With the majority of Paradise Unified schools destroyed, enrolling students at neighboring schools became a primary task for Meloy and her staff.
To streamline the process, Meloy’s department asked every school district to identify an enrollment point of contact for families displaced by the Camp fire. Families were asked to text or call 2-1-1, the state’s local community services number, to be connected with a district point of contact, who worked with each family to help them decide where to enroll their children.
As student enrollment was handled in Butte County, Meloy noticed that the trauma that students had experienced became clearer and that the wide range of support, from mental health counseling to transportation to tutoring, might become difficult to track over time.
Meloy’s recommendation to L.A. County education staff is to create a filter in the district’s student information system that can be applied to students who were affected by fires. With this filter, school staff can have “some kind of a system where those students can then be flagged for extra support” over several years.
That filter can become particularly helpful when students’ trauma around fires is triggered by conditions similar to those that can spark fires. For example, Kitamura’s students dealt with power shut-offs during strong winds, poor air quality, and smoke traveling from other regional fires for years following the Tubbs fire. “The trauma from the fires is exacerbated” each time, said Kitamura.
Meloy said staff should be “prepared to see behaviors that would be consistent with someone who has experienced trauma.” In her case, she saw some students begin acting out in class by fighting or throwing things, while some other students became more shut down, dissociating while in class, and being extra quiet.
“Understand that it’s a trauma response,” said Meloy. “If it’s a windy day, it’s probably going to be, years from now, a tough day at school.”
To support Los Angeles County schools with mental health counseling, Kitamura is currently recruiting a group of counselors from across several Northern California schools who are prepared to offer counseling for students.
“I only learned after experience with the fire to do these kinds of things for other districts,” said Kitamura, who is in contact with the LA County Office of Education regarding this effort.
Meloy offered a reminder to not underestimate the trauma that staff membrs have also experienced: “In a classroom with students who have experienced this trauma, when you’ve experienced it yourself, it can be really overwhelming, so don’t forget about the staff and the support they need.”
Kitamura also recommended that the LA education office “beef up” on air quality monitoring; “make sure they are ready to go; make sure they are accurate, and make sure that the places you’re measuring are close to the places where the most burn happens.”
Lessons in preparation
Kitamura and Meloy also noted that once the emergency was over, they moved to planning for future fires.
Kitamura’s district, for example, established a redundant server in a separate location so officials could still communicate with their school community in the event that their primary servers went down or were burned.
Meloy noted the lack of dedicated, ongoing funding for the work that homeless liaisons do — and how it undermines all planning. Both Kitamura and Meloy called on legislators to provide funding support for students displaced by fires, given that the issue now surges regularly across the state.
“It is no longer, sadly, an isolated, once-in-a-decade event. It is continuing to happen. I had been thinking about, from the homeless liaison perspective, wildfires being a rural issue,” Meloy said. “But it’s really everywhere. I would love to see some dedicated funding for that.”
As Kitamura put it: “There will be more wildfires. There will be more crises. So … we better plan accordingly.”